1300 880 992

About Us

Don't take a chance, always choose a Master Plumber.

Master Plumbers, like PSG Facility Services, are bound by a code of ethics, insured for six years, licensed and registered, highly trained, quality tradesmen and backed by the industry’s largest plumbing association.

PSG Facility Services is a family business that started in 1966 and has passed down from father to son.  We value relationships, honesty and reliability.

Our aim is to deliver a positive customer experience to you.  We do this by:

  • Immediately acknowledge work orders
  • Confirm our accpetance and attendance with 15 minutes.  Most jobs are confirmed in less than 3 minutes
  • Use licensed, qualified and friendly professionals to carry out the work
  • Invoice accurately and only bill you for what we agreed.
  • Fix up any problems without arguement

We provide excellence in mechanical plumbing, rigging and welding in commercial premises such as shopping centres, hospitals, schools and office buildings. Our services include the installation, upgrade and replacement of chillers, pumps, cooling towers and boilers, as well as ongoing contractual services. We specialise in kitchen hoods, mechanical pipework, rigging and working in confined spaces.

Our Services

We can save you money by installing and maintaining HVAC, refrigeration and air-conditioning systems that always perform at their optimum.  Well maintained HVAC systems use up to 20% less energy.

PSG Facility Services are professional engineers and trades with a proven track reocrd.

  • Master Plumbers - Commercial & industrial air-conditioning, refrigeration, mechanical services & HVAC
  • We specialise in air-conditioning, refrigeration, & HVAC jobs up to $5M
  • ARC Licence: AU38476

Why do our customers choose PSG?

Smart Customers Choose PSG because they want Maximum Performance and Maximum Lifespan from their HVAC System

You can also Reduce Your Energy Consumption, Reduce Maintenance Costs, & Save Money!

  • We design and supply AC air-conditioning units and HVAC systems that cut your costs by reducing your energy consumption; and
  • Deliver sustainable solutions to prolong service life of your air-conditioning and HVAC system and minimise ongoing maintenance costs.
  • Our systems can save 20-40 per cent of your climate related energy costs annually, as well as reduce your carbon emissions.
  • Confidence in our National Quality Assurance Program
We use our own in-house mechanical engineers to design energy efficient and sustainable systems:
  • Using our own engineers means we can reduce overall engineering and commissioning time = cost savings for client
  • PSG can identify the most cost effective & efficient air-conditioning & HVAC system for a client's application and budget.  This means the selecting the right sized systems so they work as they should; more reliable equipment so it works when you need it; and you do not need to spend any more than you should for a quality air conditioning and HVAC solution
  • PSG Engineers are on hand to advise technicians, installers and service mechanics.  They are just a phone call away for timely advice.  This means less down time, the likely elimination of error and therefore reduced costs to you.


PSG Facility Services are Master Plumbers who design, install and service ac air-conditioning systems and mechanical services to Australian Standards in Sydney, Melbourne, Perth and throughout mainland China. All designs are prepared by qualified mechanical services engineers.  

  • Our Senior Engineer is a Registered Building Practitioner (Mechanical Engineer).

You can take advantage of a range of capabilities which allows us to provide a full suite of services to our clients. We are able to provide our client with an end to end solution, from Design & Procurement to installation, Commissioning & Asset Optimization.

The company was started in 1966, as R. E. Simmons Master Plumber and continues to deliver high quality HVAC, refrigeration and mechanical services in our 48th year.

PSG provides design to completion solutions through strategic partnerships with industry leading consultants and technology providers.  These partnerships allow PSG to deliver streamlined projects to you from beginning to end, delivering services and expertise to Australian Standards.

Our air-conditioning and mechanical services projects include:

  • Restaurants and take away shops 
  • Training facilities and schools
  • Shopping centres
  • Pubs and clubs
  • Dental clinics
  • High-rise office buildings
  • Night clubs
  • Commercial offices
  • Warehouses
  • Manufacturing plants.

PSG Facility Services offer service and maintenance programs ranging from standard service and maintenance to unique, sustainable and specialised maintenance solutions.  Our management team has over 40 years combined experience designing, installing and servicing mechanical services systems in Australia and mainland China.

A senior project manager will oversee all of your commercial projects as well as a dedicated project coordinator to make sure your on time delivery and within your budget.

The Principal Consultant of PSG Facility Services has more than 25 years experience designing, installing and maintaining air-conditioning systems and mechanical services.  He is often called upon by clients, including local government authorities to identify and design rectification solutions for poorly designed or installed systems (he cleans up the mess made by others!).  

To reduce service call-outs, minimise maintenance and improve the performance and life span of your air-conditioning systems, it is not only essential that the design be properly engineered but it is equally important that the system is installed correctly.  You can trust PSG.

Projects designed, installed and serviced by our Principal Consultant include the new administrative offices at Toyota (Yanmar VRV System), shopping centres, hospitals, schools, high-rise buildings such as  hotels, restaurants and night clubs.

Air-conditioning & Mechanical Services

We design, manufacture, supply, install, test and commission industrial and commercial building systems.  PSG offers a full service so you know that your air conditioning, boiler and plumbing are running reliably and efficiently.

Our mechanical services engineers can advise you on the latest heating and cooling technology to ensure the highest levels of sustainability, most efficient systems and the best cost effective solutions.

PSG's mechanical services and air conditioning team are industry leaders in terms of their knowledge, skills and workmanship.  Projects undertaken include hospitals, commercial building, high-rise office buildings, shopping centres and manufacturing facilities.

Our capabilities include:

  • Programmed services and maintenance
  • Project management
  • Cogeneration plants
  • DC Generators
  • DC Air Conditioning
  • Industrial Incinerators
  • Pipe fabrication and installation
  • Dust extraction and industrial air ventilation services
  • Chiller and boiler installation and replacements
  • VRV commercial air-conditiong systems
  • Clean room air-conditioning
  • Testing, balancing and commissioning to Australian Standards
  • 4, 5 and 6 star energy rated buildings
  • Solar energy
  • Plumbing services

Preventative maintenance of Air-conditioning & HVAC Equipment

Preventative maintenance reduces the likelihood of breakdowns and allows for scheduled repair and replacement while minimising the inconvenience to building occupants.


You can contact PSG Facility Services on 1300 880 992 24/7 for an immediate response.  

System Upgrades

We can help you design, plan, construct and install your HVAC and mechanical services systems.  When replacing HVAC systems, consider high-efficiency units. Replacing air conditioners that are more than 10 years old can save 20-40% of your climate related energy costs annually, and reduce your carbon emissions.  New inverter technology can save up to 30 per cent of energy consumption, compared to conventional air conditioners. Fixed speed compressors will run at full capacity and will stop and start automatically to maintain the desired temperature, whereas an inverter unit will reach the desired temperature quicker and adjust its capacity to maintain a consistent temperature.


PSG Facility Services can help you to review the operation and efficiency of your equipment to identify:

  • Improved commercial outcomes
  • Opportunities to reduce costs
  • Means to protect the environment

​PSG Facility Services provides:

  • HVAC, Mechanical and Multi-Service Installations 
  • Design and Construct HVAC
  • Project Management 
  • Building Automation and Controls
  • Central Energy Plant 
  • Industrial Ventilation, Dust Control and Exhaust Installation 
  • Industrial Process Piping, Ferrous and Non Ferrous 
  • Cleanrooms and Environmental Control Systems 
  • Balancing and Commissioning 


Corporate Social Responsibility

PSG has established a Corporate Social Responsibility (CSR) which demonstrates our continuing commitment to behave ethically in all aspects of our day to day business operations. As a company we will add value to our employees, the local community and society as a whole, while contributing to local economic development.  
We will achieve corporate social responsibility by adopting practices that ensure the PSG Group operates in ways that meet, or exceed, ethical, legal, commercial and public expectations.
Corporate social responsibility shall engage all stakeholders in our business and will include strategies to make socially responsible decisions, conform to high standards of ethical behaviour and comply with all relevant legislative requirements.  All levels of our company are engaged in delivering positive social outcomes.  PSG’s Director, Paul Simmons worked as a volunteer Director on the Board of a Disability Services Provider in order to transfer his business and management experience to the Not-for-profit organisation.  He is acutely aware of the disadvantages faced by disabled members of the community who would dearly love an opportunity to gain meaningful employment.
PSG Group defines our corporate social responsibility in three key areas:
PSG Group is committed to improving our employee’s general health and well-being, thus augmenting our staff’s overall performance and productivity.
PSG Group values the importance of minimising our environmental impact.  We have developed an Environmental Management Policy which describes our initiatives to reduce consumption of resources and make use of recycling initiatives wherever possible.  PSG Facility Services complies with all relevant environmental regulatory requirements.
PSG Group contributes to local communities by supporting charity organisations such as:
the RSPCA, in Burwood and Melbourne (through our related company Just Traffic);
the Ice Cream Truck of Love (an initiative supporting Gay & Lesbian rights) Australia wide; and
Furlong Park School for Deaf Children in Sunshine North